Returns & Exchanges

Ordering

Before you place an order, you will need to register and then log in. Once your order has been accepted, you just pay the sum that you see at the end of the checkout process, together with the delivery fee. Once you have placed an order, you will receive an email within 48 hours of your order being dispatched.

Placing an order is legally binding. For cancellations and returns in these Terms and Conditions you will need to email us within 12 hours of placing an order to advise why you are cancelling, orders@whitsundaymyrtle.com We will reserve the right to either exchange with another product or refund the order. If the order has been dispatched, no refund or exchange will be offered. All due care is taken in packaging products for transport. Whitsunday Myrtle takes no responsibility for goods damaged in transit.

Prices

All prices stated on our website are in Australian dollars and are inclusive of GST.

GST Queries

Delivery costs will be added to your order and the final total will include GST calculated on your products and the cost of delivery. For all orders being delivered to an address in Australia, your final total will include GST at 10%. For orders being delivered to an address outside Australia, GST will be deducted from your total payment during the final stage of the checkout process.

Payment Information

We accept Visa, Mastercard, Paypal, Direct Deposit, Cheque and Money Order. We are subject to change without notice.

Working well so far

Beautiful Aussie Product

I originally purchased a few products out of their vending machine at the Proserpine airport because I absolutely love the scent of lemon myrtle, and it looked nice, and gave some to my teenage daughters, and we all loved the products so much I've now ordered them online and giving them as stocking stuffers for Christmas. We use the face bars with facial brushes, and they have lasted at least 9 months. I have sensitive dry skin.

Great suze

Happy with the product

Actually works

This really works. Recommend

Not work at all.

Geckos behind my split aircon wall in my room and crying every night at 1-5AM, I'm using Gecko Myrtle to spray the aircon both inside and outside, climb into the space between the ceiling and roof to spray where the sounds comes from, nothing happened. Very dispointing, Geckos still crying everynight right now under this strong smell of this Myrtle spray. I'm using almost 500ML in 3 times within 21 days, they still shows up everynight. Asian Geckos looks like doesn't care this smell at all. Call the pet control, doesn't work. Use the glue board, doesn't work. Tried every method, just can't get rid of these geckos out of my wall and my room, I even don't know where they are, only can heard the crying sounds. There's only 1 or 2 Geckos, just can't find them. Is there anyone can help me?

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